This Privacy Policy explains how Horizon Future Dubai ("we," "us," or "our") collects, uses, stores, and protects information about visitors to our website. We are committed to handling your personal information with transparency, care, and respect for your rights. Please read this policy carefully before using our site.
Horizon Future Dubai operates the website horizonfuturedubai.com, an independent, non-commercial educational resource providing information about the Museum of the Future in Dubai, UAE. We are not affiliated with the Museum of the Future, the Dubai Future Foundation, the UAE government, or any official tourism or government authority.
Our registered correspondence address is:
Horizon Future Dubai
Gate Village Building 4, Office 312
Dubai International Financial Centre (DIFC)
Dubai, United Arab Emirates
Email: hello@horizonfuturedubai.com
Telephone: +971 4 388 7200
We collect information in two ways: information you provide to us voluntarily, and information collected automatically when you use our website.
Information you provide voluntarily: When you submit an enquiry through our contact form, we collect your name, email address, the subject of your enquiry, and the content of your message. We do not collect payment information under any circumstances — Horizon Future Dubai does not sell tickets, products, or any paid service.
Information collected automatically: Like most websites, our server logs basic technical data when you visit, including your IP address (anonymised where technically feasible), browser type and version, operating system, referring URL, pages visited, and the date and time of access. This data is used solely to understand how our educational content is used and to maintain the security and performance of our site. It is not used for advertising, profiling, or commercial purposes.
For visitors from the European Economic Area (EEA) and the United Kingdom, our processing of your personal data is based on the following legal grounds:
Horizon Future Dubai may use technically necessary cookies — small text files stored in your browser — to support the basic functionality of our website. These include session cookies that expire when you close your browser and are required for basic site operation.
We do not use advertising cookies, behavioural tracking cookies, or any third-party analytics services that would enable commercial profiling of our visitors. We do not use Google Ads, Facebook Pixel, or similar advertising tracking technologies.
You may configure your browser to refuse all cookies or to indicate when a cookie is being sent. Refusing cookies will not affect your ability to access or read the educational content on our site.
Our website uses Google Fonts to load typography. When you visit our site, your browser may make requests to Google's servers to load font files. This is subject to Google's own privacy policy. No other personal information is shared with Google through this mechanism.
Our website contains links to external sites, including the Museum of the Future's official website, Wikipedia, and other reference sources. We are not responsible for the privacy practices or content of any external website. We encourage you to review the privacy policy of any site you visit through our links before providing personal information.
Contact form submissions are retained for as long as necessary to respond to your enquiry and for a reasonable period thereafter to allow for any follow-up correspondence. We do not maintain indefinite personal data records and regularly review and delete data that is no longer needed.
Anonymised server log data may be retained for up to 12 months for security and performance analysis purposes, after which it is deleted.
We implement reasonable technical and organisational measures to protect personal information submitted through our contact form against unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data transmission.
However, no method of internet transmission is completely secure. While we take appropriate steps to protect your information, we cannot guarantee absolute security of data transmitted to or from our website. You provide information at your own risk.
Horizon Future Dubai is based in Dubai, United Arab Emirates. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with data protection regulations, please be aware that your information may be transferred to and processed in the UAE. We take steps to ensure that such transfers comply with applicable data protection law, including using standard contractual clauses where required.
Depending on your jurisdiction, you may have the following rights in relation to personal information we hold about you:
You may request a copy of the personal information we hold about you (Article 15 GDPR).
You may request correction of inaccurate personal information we hold (Article 16 GDPR).
You may request deletion of your personal information in certain circumstances (Article 17 GDPR — "right to be forgotten").
You may request restriction of processing of your personal information in certain circumstances (Article 18 GDPR).
You may request a copy of your data in a structured, machine-readable format where technically feasible (Article 20 GDPR).
You may object to processing of your personal information where we rely on legitimate interests as a legal basis (Article 21 GDPR).
To exercise any of these rights, please contact us at hello@horizonfuturedubai.com. We will respond to verified requests within one month in accordance with applicable law. If you are based in the EEA or UK and are dissatisfied with our response, you have the right to lodge a complaint with your national data protection supervisory authority.
Horizon Future Dubai is an educational resource intended for general adult audiences and families. We do not knowingly collect personal information from children under the age of 13 (or under 16 in EEA jurisdictions). If we become aware that a child under this age has submitted personal information through our contact form, we will delete it promptly. If you believe a child has submitted personal information to us, please contact us at the address below.
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or operational circumstances. When we do, we will update the "Last updated" date at the top of this page. Material changes will be communicated prominently on our website. We encourage you to review this policy periodically. Continued use of our website after a policy update constitutes acceptance of the updated policy.
For all questions, requests, or concerns related to this Privacy Policy or our data practices, please contact us through the following channels:
Horizon Future Dubai is not affiliated with the Museum of the Future, the Dubai Future Foundation, or any official UAE institution. We do not sell tickets. All site content is for educational purposes only.